Which models should we compare for ordinary office work?
Start with the M156FB Core i5 references, then review M156FH or S15 if their documented baseline fits your workload and capacity needs. Test the actual business applications, video calls and peripherals; a processor family or memory figure alone does not establish suitability.
How do J1 and R2 differ for a touch project?
J1 has a 16-inch 1920 × 1200 IPS touch reference; R2 has a 15.6-inch 1920 × 1080 IPS touch reference. Both support 360° positions. Compare the proposed CPU, ports, power package, weight and application behaviour for the exact builds.
Does P1 support touch or 360-degree conversion?
P1 is a conventional clamshell and does not support 360-degree conversion. The current Core i3 reference has a 17.5-inch 1920 × 1200 non-touch display. Other P1 marketing uses the 17.6-inch class, so confirm the panel for the selected version.
Can we order one evaluation unit before a fleet purchase?
Ask us to check availability for the chosen model and configuration. Selected available builds may be supplied for evaluation, with cost, preparation and delivery confirmed in the quotation. S18D is currently bulk-only and has no evaluation samples.
Can you apply our brand and local keyboard?
Logo, boot presentation, packaging and keyboard language can be evaluated against quantity and platform feasibility. Confirm the artwork, character layout, backlighting if required, licensed OS image and destination plug before approval.
Will the same build be available for a repeat order?
Repeat-order continuity is reviewed against motherboard and component availability. Keep an approved specification and change-control baseline; any proposed configuration change is confirmed before supply.
Which compliance documents can we request?
Document availability depends on the exact platform, configuration and destination. Ask for the applicable model-specific documents before order confirmation; one model’s document set does not automatically cover another build.
What happens after delivery if a unit fails?
The standard ODM/OEM laptop policy is a 12-month limited warranty from shipment for confirmed manufacturing defects. Start with remote diagnosis and obtain RMA authorisation before return. Freight responsibilities, coverage and any chargeable work are confirmed before dispatch or repair.