Does every model carry the same certifications?

No. The documentation set differs by model, which is why each platform page states its own. Ask for the model you intend to buy rather than a range-wide answer.

Can you provide an EU Declaration of Conformity?

Ask us to review the available EU declaration and supporting documents for the exact model and ordered build. Confirm the covered configuration, responsible signatory and any gaps before approval; a general product-page claim does not establish a complete file for your order.

Do you supply the battery transport documents?

We review available battery transport documents against the exact battery pack, ordered configuration, shipping mode and carrier route. Confirm covered battery identifiers and any missing or renewed documents before shipment. We do not treat one model’s file as covering every battery or configuration.

Can you change the plug type and the keyboard language?

Plug, adapter, physical keyboard, legends, system input and display language need separate model-specific review. Confirm compatibility, quantity, preparation, price and approval evidence. S18D supplied adapter, charging power, cable and plug remain to be confirmed for the ordered build.

Can you certify the laptop to my country's requirements?

We will tell you which documentation the platform holds and which it does not. If your market requires something we do not hold, you will know before production. That answer is more useful to you than a yes.

Why do you not publish certificate numbers?

Because they are commercial documents that belong to the programme they were issued for. We supply them directly when a buyer or a tender needs to verify them, rather than publishing them as marketing.

Compliance & market adaptation

What has to change for your market?

Compliance is not a document you attach at the end of a shipment. The destination market decides what we build: the keyboard, the plug, the display language, the radio certification, the labelling and the battery paperwork. We confirm the exact set against your model and your market before production, in writing.

The same laptop is not the same product in two markets.

A unit going to a distributor in the European Union and one going to a reseller in the United States can share the same mainboard and still need different chargers, different keyboard layouts, a different certification set and different labelling. Treating those as paperwork at the end is how shipments get held at the border.

So the market is asked before the quotation, not after the deposit.

This page sets out what adapts, what we will and will not claim about certification, and how the set for your order gets confirmed.

What adapts, market by market

These are the elements that change with the destination. Each one is decided at a different point, so the useful question is not only what changes but when it has to be settled.

Element	What changes	Settled when
Keyboard layout and language	Layout, legends and function-key arrangement for the market	At specification freeze
Plug and charger type	Mains plug, adapter type and any regional input requirement	At quotation - it affects the bill of materials
Display language and pre-installed software	Operating system language, regional settings, pre-loaded applications	At specification freeze
Radio and EMC certification for the region	Which certification set applies to this model in this market	Before production, confirmed per order
Energy and eco labelling	Where the market or your channel requires a label or declaration	Before production
Packaging and marking	Carton artwork, markings, language on the label, regional barcode or retail requirements	Before production
Battery transport documentation	Battery reference and transport documents to review for the intended carrier route	Review during quotation; reconfirm before shipment
Take-back and recycling obligations	Where the market places obligations on the seller rather than the manufacturer	Before you commit to the market

What we will and will not say about certification

Certification is the easiest thing for a supplier to overstate and the most expensive for you to discover late. These are the statements we stand behind.

What we stand behind

Documentation is stated per model — Each platform page states the documentation set available for that model. We publish the set rather than a blanket claim that covers everything.
Battery documents are checked for the ordered pack — Confirm available transport documents, the covered battery reference and any gaps against the exact build and intended carrier route before shipment.
Declarations need model-specific review — Confirm whether the available declaration and supporting evidence cover the ordered model, configuration and destination. Missing items require review before order approval.
The set is confirmed per order — The certification pack for your model and destination is confirmed before production, rather than assumed to carry over from a previous order.

What we will not claim

We do not claim to be certified to every market's requirements. No supplier is, and one who says so is telling you they have not checked.
We do not publish certificate numbers or test report identifiers. If your tender requires verification, ask and the documents are supplied to you directly.
We do not treat documentation held for one model as covering another.

How the set is confirmed for your order

Four points, in order. The earlier a gap is found, the cheaper it is to deal with.

STEP 1Market and modelYou give the destination market and the model. We state which certification set applies to that exact combination.
STEP 2Gaps identified earlyIf your market requires something the platform does not hold, you are told before you commit - not after the deposit.
STEP 3Listed on the proformaThe document set for the order is written into the commercial paperwork, so there is a record of what was promised.
STEP 4Reconfirmed before productionThe final set is checked against the frozen specification, in case the market or the configuration changed.

Where the requirement actually comes from

Your obligation is set by your market's regulator and your channel's contract, not by this page. These are the places worth checking before you brief any supplier.

ftc.govConsumer protection rules, including how product claims have to be substantiated.
consumer.ftc.govPlain-language guidance on advertising and claim substantiation.
cbp.govUS customs and import requirements, including marking of imported goods.
usitc.govTariff schedules and trade data - worth checking before you price a market.

Start with the intended market, exact build and importer requirements, then review the applicable official guidance and the evidence available for that configuration. A list of certification acronyms does not establish complete market access or customs acceptance.

Questions buyers ask us

Does every model carry the same certifications?No. The documentation set differs by model, which is why each platform page states its own. Ask for the model you intend to buy rather than a range-wide answer.
Can you provide an EU Declaration of Conformity?Ask us to review the available EU declaration and supporting documents for the exact model and ordered build. Confirm the covered configuration, responsible signatory and any gaps before approval; a general product-page claim does not establish a complete file for your order.
Do you supply the battery transport documents?We review available battery transport documents against the exact battery pack, ordered configuration, shipping mode and carrier route. Confirm covered battery identifiers and any missing or renewed documents before shipment. We do not treat one model’s file as covering every battery or configuration.
Can you change the plug type and the keyboard language?Plug, adapter, physical keyboard, legends, system input and display language need separate model-specific review. Confirm compatibility, quantity, preparation, price and approval evidence. S18D supplied adapter, charging power, cable and plug remain to be confirmed for the ordered build.
Can you certify the laptop to my country's requirements?We will tell you which documentation the platform holds and which it does not. If your market requires something we do not hold, you will know before production. That answer is more useful to you than a yes.
Why do you not publish certificate numbers?Because they are commercial documents that belong to the programme they were issued for. We supply them directly when a buyer or a tender needs to verify them, rather than publishing them as marketing.

Where to go next

Quality & complianceInspection stages, the documents markets ask for, and how warranty follow-up works.
What can be customisedThe full list of elements you can change, and which ones stay stable.
Supply continuityModel-specific supply windows, proposed component changes and repeat-order approval.
Keyboard and language optionsLayouts, localisation and how keyboard variants are specified.
PlatformsThe models available, with the documentation set for each.
Start a projectSend the product, market, configuration, quantity and timeline.

Match the file to the ordered build

Track five items as available and matched, awaiting review, or requiring additional work. A reference copy can support early discussion; complete review evidence must be agreed for the order.

Review item	Record to compare
Model and build	Model identifier, board revision, configuration and the scope named on the document
Radio and supplied power	Fitted wireless module, adapter reference, plug and any changes from the evaluated build
Battery and shipping route	Battery identifier, rated voltage and capacity, available transport documents and carrier review
Declarations and supporting evidence	Applicable document, issuing or signing party, date, covered product and supporting file references
Outstanding actions	Missing evidence, additional work, responsible reviewer, agreed cost and release condition

For S18D, confirm the ordered battery and supplied power package before matching documents. A change to the configuration can require another review. Record specification status and send the purchasing brief with open items.

Official starting points for EU and US review

EU guidance connects the declaration of conformity with the conformity assessment and supporting technical documentation. FCC guidance describes equipment authorization procedures. Use these sources to identify the review path for the exact product rather than treating a logo as the whole file.

EU declaration of conformity · EU technical documentation · FCC equipment authorization procedures

Tell us the model and the destination.

Send the platform, the configuration and the market it is going to. We will come back with the documentation set that applies, and flag anything your market requires that the platform does not hold.

Start a project