Samples

Confirm the sample route before your production order.

Use an evaluation unit to check the selected configuration and the features actually supplied. Agree its scope, cost, preparation schedule and acceptance checks before arranging a sample or releasing a production order.

Selected available configurations may be quoted from one unit for evaluation. Confirm the actual model, represented features, sample price, preparation and shipping scope before payment. S18D is currently bulk-only and has no evaluation samples; ask about an alternative model if a sample is essential. Any credit toward a later order must be written in the quotation.

Quotedsample preparation time for the agreed scope
By modelevaluation-unit availability and configuration
Quotedbulk MOQ for the agreed platform and scope
Confirmedproduction schedule after approvals and availability checks

Ask for a sample quotation

Confirm the next step

Agree what the evaluation unit will actually prove.

Separate the model’s availability, the evaluation contents and the commercial terms. An approved stock unit does not validate custom features that it does not contain.

DecisionConfirm before paymentKeep in the approval record
Model and versionSelected CPU, memory, storage medium/interface, display, battery and power package; available quantity.The quoted configuration and the unit used for evaluation. S18D has no sample offer.
Custom featuresWhich keyboard method, logo, boot artwork, labels and packaging are included or require separate proofs.Represented features and a list of items still awaiting approval.
Price and shippingDevice/sample charge, setup work, freight and any quoted import or delivery services; state inclusions and exclusions.The itemised quotation. Sample credit is conditional on the written terms, not automatic.
Preparation and arrivalPreparation starts against the agreed payment, specification and artwork conditions. Transit and import clearance are separate stages.The quoted preparation schedule, dispatch point and transport estimate.
Evaluation and releaseTest actual applications, input, ports, charging and agreed branding. Request changes before production approval.Test results, accepted differences, final specification and artwork revisions.

P1’s current Core i3 reference is a conventional non-touch clamshell. J1 and R2 are convertible touch platforms; do not treat them as substitutes for each other without checking the intended workload and specification.
Sample scope · Delivery planning · Warranty and RMA

Three ways to see the product before volume

Not every question needs a built sample. What you are trying to find out decides which of the three routes is the right one.

1 unit

Evaluate from stock

Ask which exact configuration is available for evaluation. Check build quality, keyboard feel, display and your actual workload on that unit; it does not represent uninstalled options or another motherboard.

Typical China-stock dispatch: 2-3 business days after stock and order confirmation
By quotation

A sample built to your specification

A sample with platform-supported changes, subject to feasibility review and the quoted sample scope. Confirm which hardware, keyboard, branding and packaging elements it represents before payment.

Scope, charge and preparation time agreed first
Project quantity

A first stocking batch

A first stocking batch is a commercial order with its own quantity, configuration and branding scope. MOQ, setup charges, availability and schedule are confirmed for the model; it is separate from a single evaluation unit.

Confirmed per model and configuration

If what you actually need is units rather than confirmation, stock configurations may dispatch from China in 2-3 business days after stock and order confirmation, and wholesale terms apply once a model proves itself.

What the sample settles

What it settlesWhat you check on the sampleSettled when
Build qualityFit, finish, hinge, keyboard and displaySample approval
ConfigurationThe exact memory, storage and screen combinationWith the quotation
Keyboard languageKeycaps, legends and layout for your marketSpecification freeze
BrandingBoot logo, device label, retail packaging and manualArtwork approval
DocumentationThe compliance set for your destination marketAlongside the quotation

The sample is also the reference the quality process is tied to: inspection runs against the approved model, configuration, sample, target market and project quality plan, rather than against a generic checklist.

How a sample is priced, and why

Sample price depends on the platform, configuration and requested changes. A customised unit may involve setup work that is spread across a larger batch in production. We confirm the charge and any agreed credit toward a later order in writing.

  • Sampling is quoted per model and specification. There is no published sample price, because the scope is what decides it.
  • Scope, cost and lead time come together. They are confirmed with the quotation, so you know exactly what the approved sample will represent before production is scheduled.
  • Feasibility is confirmed first. We check the request before quotation and sampling, so nothing is promised that the approved sample cannot deliver.
  • Confirm any sample credit in writing. A later production order does not automatically cancel the sample charge. Any credit and its conditions are stated in your quotation. The minimum order page sets out what volume that order has to be.

From request to a frozen specification

Platform, configuration and market

The model you are considering, the configuration you need, and the market the production units will go to.

Engineering review and quotation

Feasibility, sampling scope, cost and lead time returned together, so the sample represents a real order.

The sample is built and shipped

Preparation starts against the agreed scope and quoted schedule after the required payment, artwork and specification approvals. Transit and any import clearance are separate from preparation time.

You test it, then freeze the specification

Request changes if you need to, then sign off the frozen specification sheet that becomes the production reference.

The sample and approval stages are real calendar time. Every week saved by rushing them is usually a week of rework later. The wider programme is set out under OEM and ODM, and the shipping page covers what happens once the specification is frozen.

Sample questions

  • How long does a sample take?

    Preparation depends on the exact model, stock, requested changes and approvals and is quoted before payment. Selected standard China-stock configurations typically dispatch in 2-3 business days after stock, payment and order details are confirmed. This is not an arrival promise; transit and import clearance are additional.

  • Is the sample free?

    Samples are charged at the quoted price. Any credit toward a later production order depends on the written quotation; it is not automatic.

  • Can every model be ordered as an evaluation sample?

    No. Sample availability is confirmed for the exact model and configuration. S18D is currently bulk-only and has no evaluation samples. If evaluation is essential, ask us to check an alternative model. A different model’s sample does not approve the S18D specification or its unconfirmed power package.

  • What can I change after seeing the sample?

    Request changes before approving the production specification. Supported changes, charges, timing and any new sample or validation must be agreed in writing. After approval, a requested change requires review before production can follow the revised specification.

  • Is the sampling stage repeated on later orders?

    The approved sample remains the reference. Each reorder needs an availability and change review; a component, firmware or branding change may require a new sample or validation. The supply window is confirmed for the selected model and programme. See supply continuity.

  • Can the sample carry my branding?

    Branding on a sample is subject to model support, process feasibility and the quoted scope. Confirm whether the sample includes the device logo, boot logo, labels, packaging or printed materials; some elements may need separate artwork or production proofs.

  • What documentation comes with the sample?

    Available documentation is checked for the exact model, battery, destination and carrier alongside the quotation. Confirm which items are needed, available and included before dispatch. A sample shipment or document from another model does not automatically validate the final bulk configuration.

  • Is a stock unit a substitute for a sample?

    A stock unit can be used to evaluate the hardware configuration actually supplied, including build, display and performance. It does not validate a different configuration, keyboard method or branding that is absent from that unit.

Tell us what you want to see before you commit

Send the model, configuration, target market, delivery city and postcode, requested branding, expected bulk quantity and target date. We will check the sample scope, charges, preparation time and shipping route before quotation. If branding is part of the plan, the private label programme and the customisation options set out what can be applied. If you would rather evaluate from stock first, start with what is already available, and the sourcing guide covers how to judge a supplier before you pay a deposit.

Ask for a sample quotation