Buyer questions
Boot logo and system setup: eight approval questions.
Can you replace the laptop boot logo with our brand?
Boot-logo support is checked against the selected platform and firmware. Send your artwork and the required start-up appearance so we can confirm feasibility, minimum quantity, validation, cost and timing.
Is a boot logo the same as a Windows wallpaper?
No. Boot branding concerns the start-up sequence, while a wallpaper is an operating-system asset. They are separate setup and approval items, even if both use the same brand artwork.
Can you pre-install software for our project?
We review the requested applications, versions, installation sources and licensing before confirming pre-installation. The supported software set is agreed for the final hardware and operating-system configuration.
Can you change the system language and keyboard language?
We can review display language and input settings for the requested operating-system edition. Physical keyboard layout and printed legends are confirmed separately for the platform and order quantity.
Is Windows activation included in every setup request?
The operating-system edition and licensing arrangement must be confirmed in the quotation. Installation and activation entitlement are separate items, and a requested licence may involve an additional charge.
Can we test the customised setup before a bulk order?
A customized sample is reviewed for the selected model and scope, including feasibility, price, preparation time and acceptance checks. Stock evaluation availability does not automatically include custom boot or software changes. S18D is currently bulk-only and has no evaluation samples; ask about an alternative model if evaluation is essential.
Will a factory reset preserve our boot logo, wallpaper and applications?
Do not assume one recovery action preserves every customized item. Firmware artwork, desktop assets, installed applications and the OS image have separate restoration behaviour. Agree the intended reset or recovery route and verify what it retains on the approved configuration.
Can the same setup image be reused for a different motherboard?
A different motherboard or firmware baseline can change drivers, compatibility and the supported branding procedure. Recheck the image, licences, boot artwork and required devices before release. Record the new approved version rather than assuming a previous setup transfers unchanged.