Customization
We receive a large number of customisation enquiries, and the ideas vary enormously - both in what buyers want changed and in how much they expect to order. This page sets out exactly what can be customised on a laptop, and how minimum order quantity actually works, so you can plan a programme that ships instead of one that stalls.
Review artwork, packaging and start-up requirements in detail before sending your project brief.
Logo, keyboard, packaging, software and boot-artwork requests require review of the selected model, quantity, materials and process. Each may have separate minimums, setup costs, approval steps and preparation time. Custom enclosure and mainboard tooling are not offered. Hardware options need a separate compatibility and availability check for the selected model and board.
Confirm artwork, dimensions, placement, surface, printing or marking process, quantity and setup costs for the selected enclosure. Approve the reference before production.
Request dimensions and the proposed packaging structure for the ordered build. Confirm artwork, language, inserts, shipping marks, material minimums, setup costs and approval evidence before printing.
Review the exact board and firmware version, supported identification strings, settings and boot behaviour. Firmware changes require feasibility review, validation, approval and a recovery plan.
Confirm whether boot artwork is supported on the selected firmware, along with file requirements, validation, setup costs and approval. A logo request does not establish unrestricted BIOS customisation.
Agree the image, drivers, applications, operating-system edition, activation and licensing responsibilities in writing. Test compatibility on the exact ordered build before approval.
Confirm which manuals, translations, inserts and support contacts are included. Agree buyer-supplied text, review responsibility, artwork, quantity and any additional preparation charges.
Confirm the supplied adapter, input/output ratings, charging method, cable and regional plug for the exact build. A connector alone does not establish charging capability. S18D supplied power remains to be confirmed.
Confirm the required display and input languages against the operating-system edition, image and licence. System language is separate from physical keyboard layout and printed legends.
Review the physical key arrangement, legends, keyboard assembly and any overlay separately. An overlay does not change the physical layout. Confirm model, materials, quantity, costs and approval evidence; see keyboard and system-language options.
Check onboard or replaceable memory, supported capacity and the actual storage medium, connector and slot for the selected board. NB15 references 128GB eMMC; PN141’s 128GB capacity does not establish an SSD.
Compare the CPU in the exact model reference and confirm the proposed board. Intel and AMD references belong to supported builds; a CPU change may require a different board, cooling and power design. Current-generation availability is not implied across all models.
Confirm size, resolution, touch, brightness and colour requirements for the supported panel and board. Current Core i3 P1 is a 17.5-inch non-touch clamshell; J1 and R2 are touch convertibles.
Confirm the supplied pack identifier, voltage, capacity, energy and available test evidence. Runtime requires agreed workload and test conditions. S18D battery details can vary between orders and versions.
Confirm the product and battery transport documents for the exact model, board, battery and destination before order approval. Availability and applicability must be checked for the ordered build; another model’s documents do not automatically apply.
This is the part of custom sourcing that buyers most often misjudge, so it is worth being direct about the mechanics.
Ask which exact standard build is available for evaluation, then review requested branding or configuration changes separately. Preparation, price and approval are model-specific. S18D is bulk-only with no evaluation samples.
Quantity alone does not establish feasibility. Logo, keyboard assembly, packaging, software and firmware may have different material minimums, setup charges and validation needs.
MOQ depends on the exact model, configuration, materials and branding process. Selected available standard configurations may be quoted from one unit for evaluation. Around 100 units for a stocking batch and 1,000 units for a custom programme are planning references, subject to quotation. S18D is bulk-only with no evaluation samples.
It is not a dead end. Tell us what you are trying to achieve and work through it in this order:
MOQ depends on the exact model, configuration, materials and branding process. Selected available standard configurations may be quoted from one unit for evaluation. Around 100 units for a stocking batch and 1,000 units for a custom programme are planning references, subject to quotation. S18D is bulk-only with no evaluation samples. Selected available China-stock configurations typically dispatch in 2-3 business days after stock, payment and order details are confirmed. Overseas stock, coverage and transit depend on the exact model and address. Sample preparation and production are quoted separately; dispatch is not an arrival guarantee.
Use the stages below as a planning framework. Required feasibility checks, approval evidence and validation vary with the change; logo artwork and a processor or board change do not require identical work.
Target market, intended volume, platform of interest and the customisation items you want.
Record the exact build, feasible scope, material minimums, setup charges, documents and separate preparation and production milestones. Custom enclosure and mainboard tooling are not offered.
Confirm whether the exact model is available for evaluation and what evidence approves the order. S18D has no evaluation samples; a different model’s sample does not approve an S18D bulk order.
Approve the dated build specification, artwork, open-item closure and required evidence alongside the agreed commercial documents. Record proposed changes and their validation, cost and schedule effects.
Built to the frozen specification. Any change from here is a change order with its own cost and schedule effect.
Final quality inspection, shipping documents and the compliance set for your destination market.
MOQ depends on the exact model, configuration, materials and branding process. Selected available standard configurations may be quoted from one unit for evaluation. Around 100 units for a stocking batch and 1,000 units for a custom programme are planning references, subject to quotation. S18D is bulk-only with no evaluation samples.
Send the exact model, quantity, destination and changes in priority order. We review a feasible route using supported builds and materials, then quote item-specific minimums, setup costs and preparation. A planning quantity alone does not establish feasibility.
Selected available standard builds may be quoted for evaluation. Custom branding or firmware preparation has a separate feasibility, price and schedule review. S18D is bulk-only with no evaluation samples.
Logo, keyboard, packaging, software and boot-artwork requests require review of the selected model, quantity, materials and process. Each may have separate minimums, setup costs, approval steps and preparation time. Custom enclosure and mainboard tooling are not offered. Hardware, panel, battery and power options require compatibility checks for the selected board and build.
Confirm the processor and board in the exact model quotation. A processor change can require another board, cooling or power design; the range does not establish interchangeable CPUs or current-generation options on every model.
Confirm separate milestones for feasibility review, artwork, sample or bulk-approval evidence, materials, production, inspection and dispatch. Preparation depends on the exact model and scope; transit is additional. S18D has no evaluation samples.
Yes. If your programme involves your own artwork, BIOS strings or a private specification, tell us at the brief stage and we will put the confidentiality arrangement in place before any drawings or files are exchanged.
Check the buying conditions for your selected platform, then send the model, target market, quantity, required changes and delivery postcode for review.
Send the model or intended workload, destination countries, quantity, changes in priority order, approval needs and delivery target. We review feasibility, costs, documents, schedule and unresolved items before quotation.
Start a project brief